Creación y envío de encuestas

Creación y envío de encuestas Recolecta información y feedback de usuarios

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Las encuestas te permiten: Obtener feedback directo de los usuarios Medir comprensión, satisfacción o avances Tomar decisiones basadas en respuestas reales

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Las encuestas se envían desde la sección de mensajes y pueden: Dirigirse por branch Por rol operativo O a usuarios específicos

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Al crear una encuesta debes definir: Título de la encuesta Descripción (qué se espera responder) Pregunta que recibirán los usuarios

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Para crear una encuesta en Ozaru One: Ingresa a la sección Messages Selecciona el tipo de mensaje Survey Completa los campos de la encuesta Define a quién se enviará (branch, rol o usuarios) Envía la encuesta

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Ozaru One cuenta con Fast Surveys, que son encuestas rápidas preconfiguradas dentro de la plataforma, listas para activarse. Existen tres tipos de Fast Surveys: Sentiment, para conocer el estado de ánimo o percepción de los usuarios Productivity Tips, para identificar hábitos, prácticas o áreas de mejora en la operación Product Market Fit, para evaluar la aceptación y relevancia de un producto o servicio

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En resumen, utilizar encuestas, incluidas las Fast Surveys, te permite escuchar a tus usuarios y mejorar la operación de forma continua.

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Creación y envío de encuestas

Recolecta información y feedback de usuarios

Creación y envío de encuestas Recolecta información y feedback de usuarios

Las encuestas te permiten: Obtener feedback directo de los usuarios Medir comprensión, satisfacción o avances Tomar decisiones basadas en respuestas reales

Escucha y toma decisiones con información real

Las encuestas se envían desde la sección de mensajes y pueden: Dirigirse por branch Por rol operativo O a usuarios específicos

Esto garantiza que la encuesta llegue solo al público correcto.

Cómo se envían a los usuarios

Al crear una encuesta debes definir: Título de la encuesta Descripción (qué se espera responder) Pregunta que recibirán los usuarios

Estos campos aseguran claridad en la respuesta.

Para crear una encuesta en Ozaru One: Ingresa a la sección Messages Selecciona el tipo de mensaje Survey Completa los campos de la encuesta Define a quién se enviará (branch, rol o usuarios) Envía la encuesta

Proceso paso a paso

Encuestas listas para usarse

En resumen, utilizar encuestas, incluidas las Fast Surveys, te permite escuchar a tus usuarios y mejorar la operación de forma continua.

Mantente atento a las siguientes microcápsulas.

Del feedback a la acción