DOD2 - Pasos rápidos DNV

Pasos rápidos: Procedimiento para la devolución no verificada de artículos en tienda en el punto de venta Vigente a partir de Octubre, 2020 Dirección de Operaciones CÓDIGO: PR-OPE-113-GP-Pr

Recordemos:

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Ahora,

[{"selector":"#anim-a0161088-fbc3-475c-be63-55919d4b5fad","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ec373a9b-c35d-4d08-886d-4235e9a4a2fd","keyframes":{"transform":["translate3d(0px, -99.09267%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b0cf96a4-86f9-4c1c-b20c-dc930928034e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f0679798-5afa-4938-a54b-7e94eec0c147","keyframes":{"transform":["translate3d(0px, -797.83992%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3c3c0bf6-4402-4319-8fc0-c55e789e3eb8","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3c158c28-01af-4259-981a-cdee7d2dbf02","keyframes":{"transform":["translate3d(0px, 441.46628%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b63e32a9-32e2-401f-a2a6-07077f1ca30a","keyframes":{"transform":["translate3d(-200%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-36ddb97e-a976-4f95-83ea-98be4582206b","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-44c5baf9-9aa2-42dc-b401-22835970ec5d","keyframes":{"transform":["scale(0.15)","scale(1)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"forwards"}] revisemos la lógica de este procedimiento ubicando los pasos rápidos para realizarlo: Scribbled Arrow

Paso:

[{"selector":"#anim-c1f82946-6fdf-4776-ac57-65c0ba3c5a59","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d5132a83-57c3-4b17-ac32-9f4b34794a6d","keyframes":{"transform":["translate3d(-118.60466%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-bbab7f87-cbe2-40ab-9311-bc7e257b6e8a","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b740d137-0561-4740-9de7-bd36634bba1f","keyframes":{"transform":["translate3d(0px, -31.61449%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3330b569-5713-47d7-8cb2-264ce3eb54de","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7d5f2d57-fd41-40c4-8269-582ceb7e0f24","keyframes":{"transform":["translate3d(-119.76744%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-dddbc6f9-f638-4e58-a39e-9a248c59a8c7","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7234ca57-273a-4b78-a886-e3175bee6f2a","keyframes":{"transform":["translate3d(-118.21706%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6f8576ec-e49c-4e6c-979f-0053dc3f1bc8","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-235589ea-632b-4592-968b-6509bacd811b","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1a5d49a8-fd68-44c0-8202-3567f3625c74","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-c54c47f9-7f14-431d-b8da-ba00ccd60702","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-2db29ed4-ae05-4a8c-84dc-305a91d4bb09","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9a6412d2-429d-4962-914f-5ec3a362f12d","keyframes":{"transform":["translate3d(140.67794%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-330c3f66-67be-4414-bc27-ffe7bb8c721b","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-cc0c1d93-85ac-4b7d-8825-02778980a3dc","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6a514b65-832b-487b-ba80-82c68101822c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4a8b4b44-71a1-43f4-8d53-19b9c0ee3c46","keyframes":{"transform":["translate3d(126.08697%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-07258cac-93b4-4e3f-bbee-34c7cfae466f","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4c1b856e-9c83-4c4f-8e13-474de586c339","keyframes":{"transform":["translate3d(126.08697%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-20bd1043-f188-4ad1-9664-9fa03001ee3c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7a882dd0-f0fa-40be-b841-3e16c19def4e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-16e131ee-88f9-451e-a0b3-8cc13676f888","keyframes":{"transform":["translate3d(130.59703%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] ACTIVIDADES: Cliente Encargado de devoluciones Acude al punto de venta para realizar una devolución en el POS. Recibe el artículo para validar la devolución. ¿Dónde? Punto de venta

Paso:

[{"selector":"#anim-e58dfdbb-607b-405f-ae43-2833edca7e49","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-56fd5b8b-2f27-4ff2-8e27-345f323d8861","keyframes":{"transform":["translate3d(0px, -31.61449%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-95ac7a1c-b21f-49f0-bb4a-d0cff6313789","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d8a071a5-fb35-4a13-bfac-0109dea37797","keyframes":{"transform":["translate3d(-118.60466%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4a7c03ed-3d8a-4615-ba49-d89e511b78f1","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-bf93803e-a4fe-4768-a060-ad39948fc71b","keyframes":{"transform":["translate3d(-116.02564%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-890e7071-7e7b-4516-8d5e-46239b640019","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d1490563-56ee-45c9-904a-14e927f03ccf","keyframes":{"transform":["translate3d(100.38760%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-19c4cf62-3759-4ed8-8940-4da406cef2ca","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4a2842a1-6f25-4852-9862-3a8c5c21e3ad","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-830b380e-fc76-4912-a131-d295d106ae23","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-d40ab0d2-5bd7-4209-a8c8-705c2f9e48fd","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-01e46b6a-66af-4639-ad81-e8ae8bf573a3","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-15679d76-9bdb-4025-9c23-d68bba11f74c","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-218846a0-d2df-4261-8a1b-675fa80420e5","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-bb8dc1ce-5ba2-470b-8ef2-0739a58b131b","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e4f3e618-7140-475c-b383-23aa3b4c2aff","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1bce600d-0e6e-4d0a-b02c-c5e5ac1446dc","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ab151ef1-0c92-4262-a475-c2b6246035a9","keyframes":{"transform":["translate3d(118.49999%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-abbf27c7-5027-4a32-916b-fd06b39ac0d0","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a14ace53-e9f3-4dc5-b83e-0a445a7b64ad","keyframes":{"transform":["translate3d(117.91044%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-812afd54-4aeb-4234-b342-2fd9ff65804d","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-09034c5c-0959-4a5d-a652-97b23d6581d6","keyframes":{"transform":["translate3d(117.91044%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0bcd9475-b771-4566-8968-378d01552d2a","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-fcfbaa95-ef83-4d10-955e-81b67ffc1339","keyframes":{"transform":["translate3d(119.69697%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-db84adce-a2ba-4951-8b40-ac9d466e76e5","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-fa49ba14-e2a9-4e8c-883d-8fbfb623e16e","keyframes":{"transform":["translate3d(119.00000%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] ACTIVIDADES: ¿Quién? Gerente o supervisor de tienda ¿Dónde? Sistema XStore Inicia sesión en gestión interna. Ingresa huella digital para autorizar el acceso en la gestión interna del sistema. Ingresa al menú de “diario electrónico” en el sistema. Ingresa los criterios de búsqueda en el sistema. ¿La búsqueda fue exitosa? SI: Pasa a la actividad 8. NO: Pasa a la actividad 11.

Paso:

[{"selector":"#anim-0590640d-f2df-4636-8eb0-dd974a1ef158","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c9145f63-1e99-4d0a-b436-51c28f4abfbb","keyframes":{"transform":["translate3d(0px, -31.61449%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-aab9d603-6924-42ca-b47f-ee11f4831f3c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-19ecdc9f-a545-4b51-9a91-2284be93de6c","keyframes":{"transform":["translate3d(-118.60466%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6f64af0c-4b38-4e25-bec4-039a6a454255","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a80d92fa-2a3e-4180-86ef-01b27a14ad06","keyframes":{"transform":["translate3d(-116.02564%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ebff0814-fd57-4313-9c8d-bce45141cc03","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b8e7f584-5d85-48f3-98a1-e2dfc29adea1","keyframes":{"transform":["translate3d(-157.36434%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-930f6fad-bcef-4d6c-9164-72513aed9abf","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5a34fdff-5b5b-406a-8289-81e19e7cdb81","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-420556da-8a29-49a4-aaae-d0e7479c5b8c","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-02438acb-c4be-41c7-9e0c-52c6b98df7c8","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-1d341d4e-ad67-4501-9a25-63955d219d85","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-da45b1cf-d74c-470e-b1c5-ab7e6e66d615","keyframes":{"transform":["translate3d(120.99999%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-12c1eded-6015-4a90-8812-2423327b1375","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8c6c1439-c7b9-4e64-9cfd-609cb01988f5","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-79728133-336a-4bca-ade7-77699a0eb9ca","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-fccdfdb6-86fd-4ed4-a4fd-c97760da44fb","keyframes":{"transform":["translate3d(122.22222%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b4ffe75f-cdf5-42c2-a23b-7909dab274a0","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5ed79356-13a9-4fcc-8a7d-45a184d487da","keyframes":{"transform":["translate3d(120.39800%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-fdc008b4-f8ac-4279-ae8b-a0129b04b04d","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] ACTIVIDADES: ¿Quién? Gerente o supervisor de tienda Selecciona la transacción de la venta original en el sistema XStore y re-imprime el ticket. Cierra sesión en el menú principal de gestión interna del sistema Xstore. Entrega ticket de transacción al cliente en el POS.

[{"selector":"#anim-7364c934-efb2-49e3-ab6b-b4d631c0aa4e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-04c3746e-c66f-451d-8387-07df4bb531ba","keyframes":{"transform":["translate3d(-117.94871%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-14c10cb0-9ad5-407f-8c49-c80b4e4f6d9c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-65d4070d-1344-43d9-878a-617e163b67dc","keyframes":{"transform":["translate3d(105.03876%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-725cebb8-a1b2-46d8-881c-7e74f660c835","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f5546dcf-be23-4b0e-be24-50c37a216d92","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5171f521-bc83-4de6-991c-583ef45168ae","keyframes":{"transform":["translate3d(-120.93024%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9448859d-35c5-4626-8332-51d0ccf99839","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7bccb129-0532-4df6-a359-c9a9e42fd04b","keyframes":{"transform":["translate3d(111.93417%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-251d4168-1b4c-47ad-9395-fcc8c669f0dd","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4878167c-82ac-445f-9aea-3217b9405722","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-ca0fbb1b-1b49-4ec7-8c0c-5c6995e26074","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-3039fc70-1569-49ae-93ec-d7b6b347be2e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c1050e10-1ab3-4c5d-b0ba-2c5029b33faa","keyframes":{"transform":["translate3d(117.41292%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9feeb414-5912-45e6-8683-5db804c22684","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-748bb0f1-9317-45b2-a522-8756a6b2ad19","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0addbc48-f452-49ae-a911-47ee0648857f","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-70dcba0e-f7cd-4695-b33b-2e29d1fc957e","keyframes":{"transform":["translate3d(119.19192%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-47bbdf5b-1221-44e9-903d-5e242746b8cc","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-cdefac0d-523b-46ff-9574-d52fbd00141a","keyframes":{"transform":["translate3d(0px, 303.39522%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] 3. Búsqueda exitosa del ticket original ACTIVIDADES: ¿Quién? Cliente Una vez que el cliente obtiene el ticket de su compra original, podrá realizar una transacción de devolución verificada en cualquier otra caja. PR-OPE-125-GP-Pr: Devolución de artículos en tienda por clientes de crédito. Ver procedimientos PR-OPE-112-GP-Pr: Devolución verificada de artículos en tienda en el punto de venta. Da clic en los iconos para ir a la documentación correspondiente.

Paso:

[{"selector":"#anim-eb525b7d-ae06-4e2e-b0ee-11de42951c73","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-eefcb039-4e2d-4402-a074-48a0e3fd8916","keyframes":{"transform":["translate3d(0px, -31.61449%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e232e935-921b-454f-908b-699b308844a7","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-bde25bd2-b5f3-4dc1-baa6-7b10e80f67e3","keyframes":{"transform":["translate3d(-118.60466%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-00ff365a-7818-4728-b58c-18016c4339d1","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-96cad428-be33-476d-8894-d53af1f1a470","keyframes":{"transform":["translate3d(-116.02564%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b0ff9f9e-9542-4318-8370-9a6d70eae8ce","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-580850bf-cb71-4a3e-aff8-9f481f9b2e71","keyframes":{"transform":["translate3d(-194.66666%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-507818c2-e92d-4cf3-a6ea-27a2cac198bd","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a35100b1-5ad5-4535-8e08-e4a494a18301","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-754fbca9-4e9e-469a-b9f0-f7eb45fe8043","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-601bcc7f-d39a-445c-964b-eefa3f65e453","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-afddeb66-33fc-49e6-a81d-92b91299afac","keyframes":{"transform":["translate3d(-164.54545%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-293ea047-53a1-4117-ad98-ceb2dda13377","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-04b3fa30-b000-4bb1-bb36-028abfec9e53","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-17013d5a-6248-4498-825f-af4eb4587d58","keyframes":{"transform":["translate3d(-142.93193%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5f935381-d6da-4b05-9b2f-e4ef645310fb","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-059edaac-581d-4ab4-86e8-a6a609286faf","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] ACTIVIDAD: ¿Quien? Gerente o supervisor de tienda Confirma la condición en el sistema y cierra sesión en el menú principal de gestión interna del sistema XStore. Se solicitará al cliente que presente algún documento que avale su compra. En caso de no presentarlo en ese momento, se le informará que no podrá continuar con la devolución. ¿Quien? Cliente

¡Hemos llegado al fin del procedimiento!

[{"selector":"#anim-618cadec-56be-4220-9d67-983ac49968dd","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2a207ed7-2247-49fb-8fbd-c16274668ad1","keyframes":{"transform":["translate3d(0px, -98.9588%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4feaba2b-4a60-4bc1-838f-09898e4c3f34","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-801d024c-ef1d-4fb0-a83a-3228f599430b","keyframes":{"transform":["translate3d(0px, -237.81854%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1ff56745-5484-49ff-9f8e-9935d3d4beb5","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9dec2603-b545-4b8c-b830-084b069eb2b2","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-4de63ce1-0bb4-451c-8a51-e7f5bb672362","keyframes":{"transform":["scale(0.3333333333333333)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] Profundicemos más en cada una de las actividades en las siguientes microcápsulas.

[{"selector":"#anim-1c36c192-7a53-4a0c-a879-c8b6cbc6e5b2","keyframes":[{"offset":0,"transform":"translate3d(0, -349.68074%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.29,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.45,"transform":"translate3d(0, -98.33022408800001%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.61,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.71,"transform":"translate3d(0, -33.429478744%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.8,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.85,"transform":"translate3d(0, -12.553538566%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.92,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.96,"transform":"translate3d(0, -5.455019544%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":1,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"}],"delay":0,"duration":600,"fill":"both"}] [{"selector":"#anim-f5646484-452b-434a-a788-9e5372b7e180","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Recuerda que puedes preguntarme sobre este o más procesos interactuando conmigo.

Recordemos:

Ahora,

Paso:

1. Validación de la devolución

1

2

Paso:

2. Búsqueda del ticket de venta original

3

4

5

6

7

Paso:

3. Búsqueda exitosa del ticket original

8

9

10

Paso:

4. Búsqueda fallida del ticket original

11

.

¡Hemos llegado al fin del procedimiento!