Segunda parte Procedimiento para la devolución no verificada de artículos en tienda en el punto de venta Vigente a partir de Octubre, 2020 Dirección de Operaciones CÓDIGO: PR-OPE-113-GP-Pr

Recordemos:

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Búsqueda del ticket de venta original

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Paso:

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5

[{"selector":"#anim-68efce06-8570-48f7-b577-e5f7e569736c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6857700b-c5c4-4123-91c6-2388a0d99ace","keyframes":{"transform":["translate3d(0px, -31.61449%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7861a3d1-c483-4546-9a88-43d39ca09954","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8ed4eb10-1d14-44e4-96a1-dec14d760380","keyframes":{"transform":["translate3d(-129.33333%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4650ee6a-ae86-4fba-b4eb-2e6d8e732ebd","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-f0c92be5-e637-44c5-baff-6ff12e1194f9","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-861bc2a0-1cad-4471-958c-3e3e8c925082","keyframes":{"transform":["translate3d(-123.40426%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e6c67ce2-55db-48a7-9613-1e5ba4d3e5b3","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f473affb-db39-443d-b867-bc5459a611b6","keyframes":{"transform":["translate3d(1834.99960%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-dab91733-b01d-48b1-a6a0-1fc08feaf571","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6b9ab630-2852-455c-b355-194aad408916","keyframes":{"transform":["translate3d(-124.0678%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7fad3a56-4552-40b0-8bdc-5f1828a46b9a","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d5187b39-dc4d-4d31-86eb-76e909bccc64","keyframes":{"transform":["translate3d(-128.75537%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b1eda289-23db-4034-9fdd-4e812281066c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-53785da4-374b-4027-b442-d839cc8fd89e","keyframes":{"transform":["translate3d(128.23528%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c9815fc6-9648-4219-be18-acd17b168568","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-1e987517-df21-4e54-8a2c-69fe19054607","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d25f7cc1-194d-4d32-b114-6b1be058d2f6","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d15192e3-799e-4495-bf5a-739d255220f5","keyframes":{"transform":["translate3d(129.66099%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-55f5f117-1bcb-4de7-9094-83784df43ae7","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f72c1151-5a35-4ef7-8fe6-7e0591256df9","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4d9417a3-9c67-4b05-a127-f79fb0df89cb","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9c4e0f5e-ad53-4e5e-897d-3203dbaec166","keyframes":{"transform":["translate3d(-123.76238%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] ACTIVIDAD: Ingresa al menú de “diario electrónico” en el sistema 1. Selecciona la opción 1: Declaración . 2. Selecciona la opción 6: Diario. 3. Selecciona la opción 1: Diario electrónico. Ingresa en el menú “diario electrónico” bajo la siguiente ruta en el sistema XStore: PASO 2: Búsqueda del ticket de venta original ¿Quien? Gerente o supervisor de tienda ¿Dónde? Sistema XStore Automáticamente el sistema envía una pantalla con campos habilitados para digitar una serie de datos y rastrear el ticket de la venta original.

Nota:

[{"selector":"#anim-a39add56-e551-4a78-a338-4bbda4371ede","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f619acbf-5dca-4164-ac7d-514f67620287","keyframes":{"transform":["translate3d(0px, -85.64063%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2d7b4a5a-f9bb-4af2-8476-524fafb21239","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-bb57ab4f-04b3-41e7-9491-e1b3e74a5761","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-77ad2821-d219-4e15-a627-80b49684525b","keyframes":{"transform":["translate3d(0px, 301.01846%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2ea022c0-8dd2-4bfa-adb8-820bb8662f37","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-6a748c7a-abea-425e-80c8-b818bf1866f6","keyframes":{"transform":["scale(0.3333333333333333)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] Para re-imprimir el ticket de la venta original, podrá realizar su rastreo en una sucursal diferente de donde se realizó la compra.

6

[{"selector":"#anim-9e843741-68c9-4168-afef-0855703179d7","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f9ae9011-ec67-403f-9cb3-8688a059cd9c","keyframes":{"transform":["translate3d(0px, -31.61449%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f3b5b093-fe72-4d6a-b4d8-a025986b79f1","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a0b66397-9968-4484-b4bd-68dda8d87673","keyframes":{"transform":["translate3d(-129.33333%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-fd4505d6-56fc-4279-871c-dec6adedcc61","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-05b1a21b-afd5-4d1c-afb1-8bdb649f085d","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-3ea6151a-3c81-49e0-bdb9-764ef158e451","keyframes":{"transform":["translate3d(-123.40426%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b226bdfb-8848-4db0-8857-335414031e59","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2a0db587-f09e-4691-9281-2601ae41cf12","keyframes":{"transform":["translate3d(1819.99951%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e41693e8-1bfb-42cb-83c5-5545975cd8b6","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2d8158c2-0fed-4647-a23e-ece8e9ca3b83","keyframes":{"transform":["translate3d(-130.45455%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-123e65d8-7e29-4e6a-9b6b-b3a838a3420d","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5555f6f9-9021-4bb8-a808-6637665b2dec","keyframes":{"transform":["translate3d(128.23528%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-34c2cf8e-6995-496f-b3a2-1de2a8ce177c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-46d845f2-cb12-4c5d-8d44-694d971e73eb","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ad09d923-8e4c-44bd-b50a-f8d1a4610fec","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ccdbe409-932c-4e2a-ba09-ff335f818884","keyframes":{"transform":["translate3d(122.88133%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-f347a63d-942a-424c-85e8-610529737445","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a70eccce-b4ed-4baf-868f-5e83e32b00bd","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c2108ac6-e832-4acf-bee4-4d7b668bcc6d","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-55246515-5972-4d66-898b-d096c1749248","keyframes":{"transform":["translate3d(-128.76106%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] ACTIVIDAD: Ingresa los criterios de búsqueda en el sistema Digita los datos opcionales predeterminados en el sistema para comenzar con la búsqueda del ticket de la venta original, en función a los criterios de búsqueda autorizados: PASO 2: Búsqueda del ticket de venta original ¿Quien? Gerente o supervisor de tienda ¿Dónde? Sistema XStore – Número de caja registradora – Número de ticket – Fecha/Hora – ID de cajero – Número de cliente o apellido – Tipo de transacción – Medio de pago – Número de tarjeta de crédito

[{"selector":"#anim-de3e029b-0173-43a7-87bd-aee7dccf17a9","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-7499964a-1aea-4f56-a27a-80dac79eb755","keyframes":{"transform":["translate3d(0px, -31.61449%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8192b1f4-ffc3-4228-9f27-8e58a76fc317","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-253079d3-a5b8-41ff-8fac-c2b9380274dc","keyframes":{"transform":["translate3d(-117.58621%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6febee2c-122d-4eca-9f69-b0e23e98cd06","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-c1928001-640f-43af-b308-6c82d6e8a2a4","keyframes":{"transform":["translate3d(128.23528%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8b0e0838-5893-4974-9a8a-703521b95753","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-be3073a0-47df-4b6a-9919-c5ea66aac246","keyframes":{"transform":["translate3d(126.56250%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9e893a91-2b36-4628-8b35-248cffba879d","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] Una vez ingresada la información: - Selecciona la opción “proceso” para rastrear la información de manera automática en XOffice y - Verificar la existencia del ticket de venta original en el diario electrónico. PASO 2: Búsqueda del ticket de venta original ACTIVIDAD 6: Ingresa los criterios de búsqueda en el sistema

.

[{"selector":"#anim-8a9aed58-067c-4b5a-b3fa-3911fe3dd9be","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-12ab1d16-439d-40a2-a949-4664714842eb","keyframes":{"transform":["translate3d(0px, -31.61449%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0b3d3e27-3d4f-46af-8e3d-e5351caea668","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-5670dd75-afa1-48be-8827-7839019adcf4","keyframes":{"transform":["translate3d(-117.58621%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-76858b94-7b96-499a-9c88-e98dba3341b7","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e7c6623d-3969-4ca7-af79-44951fa34126","keyframes":{"transform":["translate3d(128.23528%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a69537f1-e1f8-49d6-83e5-13f454c38994","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-91801ab4-ead8-4f17-b2bd-33321f0caa97","keyframes":{"transform":["translate3d(126.56250%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e030484e-12f7-4a55-b612-3590a04e82e3","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-670a0eec-886e-4c0a-80b3-a910ab780cc0","keyframes":{"transform":["translate3d(-152.81385%, 0px, 0)","translate3d(0px, 0px, 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[{"selector":"#anim-91684aba-0b94-4c99-be64-d667be53b3f4","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ed1ec2de-5f63-4daa-9814-bd6e77c1afba","keyframes":{"transform":["translate3d(-150.20576%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-22be7ade-c1f9-4071-bc02-ef2e236c0bf7","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-843d740d-d108-4b1f-896b-6782377ed672","keyframes":{"transform":["translate3d(1549.99969%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-492c824e-be99-494d-a7df-f2cad5360337","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ad4ee5f0-d364-4aa3-a027-f9099126ed33","keyframes":{"transform":["translate3d(1549.99969%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-e71f1628-236b-4f41-af67-8a0c192f29d1","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-0623fadb-67f0-4f18-a850-0039514a7500","keyframes":{"transform":["translate3d(-170.37034%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-8eab3ff5-e9f7-4698-86e4-f0624fc3caf6","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b5ce700d-a6f0-43d3-8ceb-c17e3dae37ed","keyframes":{"transform":["translate3d(0px, -867.07855%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] En caso de: PASO 2: Búsqueda del ticket de venta original ACTIVIDAD 6: Ingresa los criterios de búsqueda en el sistema Existir coincidencias en la búsqueda del ticket de venta original: El sistema mostrará la transacción asociada a los criterios de búsqueda y se podrá seleccionar el artículo o grupo de artículos en relación a la devolución. NO existir coincidencias en la búsqueda del ticket de venta original: El sistema enviará un mensaje en pantalla alertando que no existen tickets relacionados a los criterios de búsqueda asociados y deberá aceptar esta condición para continuar con la operación.

Nota:

[{"selector":"#anim-aa0f8197-cc26-4dd7-901a-283d86d4b4da","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2ca5d6b8-7143-4f77-bc32-e4eb96f41a6c","keyframes":{"transform":["translate3d(0px, -85.64063%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9dce9981-f19b-462a-9131-cdff8d7afe88","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-672a7d46-0b6b-4bc0-9a2a-c08f5e4d9281","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-11a977db-7268-4c0e-ac3a-4eef87682fed","keyframes":{"transform":["translate3d(0px, 155.28891%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-17d3bd15-e41f-4c81-a500-c08439d9981d","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] [{"selector":"#anim-ccd65410-2ecf-4d59-9d28-00060f7752d6","keyframes":{"transform":["scale(0.3333333333333333)","scale(1)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"forwards"}] – Los datos del ticket de venta original pueden ser digitados en los campos disponibles de manera completa o parcial. – Entre mayor cantidad de información se ingrese en el sistema de búsqueda, mayor será la posibilidad de encontrar el ticket esperado. – Existirá una integración con XOffice para la búsqueda del ticket de venta original.

7

[{"selector":"#anim-c42c88a0-3848-41f4-8470-689e9f796ca6","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6eda1459-fb0f-4cdb-b380-9ddde6903f0f","keyframes":{"transform":["translate3d(0px, -31.61449%, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-63eea3d5-ad88-4f44-a671-000d1b646ddb","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ec4e2895-ed96-4c4a-a8c6-570fc36e5979","keyframes":{"transform":["translate3d(-129.33333%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-49b899a7-3172-4ddb-a7d2-591b119ca8e0","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] [{"selector":"#anim-372b61a0-0a33-45ab-a0d1-ee03d9f4b719","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d2874865-342a-4a99-ba75-06b8da2e9f42","keyframes":{"transform":["translate3d(-123.40426%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6c5fc3d5-9031-4d6d-973a-076526831b9c","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ae2dca0e-5e7c-4c82-8c8d-526cd8c5bccf","keyframes":{"transform":["translate3d(1819.99951%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-64525d3a-5cb5-4218-90f2-9070e90108fa","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4f929178-d4a2-44bf-a91b-5848008e5c88","keyframes":{"transform":["translate3d(-130.45455%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d02fae39-4b06-4216-a584-a65202e6220e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-21017456-1c2d-4405-a90c-f28dee6453ba","keyframes":{"transform":["translate3d(128.23528%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-13c702f7-8087-4afc-b50e-533425434c11","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-578f2ed6-dd8f-4b70-8935-4e2c48bea34e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-30ca5eb5-d8a8-41a5-af7f-9472bf78cc2d","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-a5677dad-148a-4160-ab0c-ca3fd4a54ad7","keyframes":{"transform":["translate3d(122.88133%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-b1ed849a-6985-452b-9b7f-7f187a2c854a","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-2c0b6b7e-cf0a-4ba5-98cb-e7b9e96922c9","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d810460d-03a6-4c9a-8707-73786bc8546e","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d5e45adb-5b42-4eb9-a0b3-9b31c81f5be3","keyframes":{"transform":["translate3d(-124.33627%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-aeb825e7-343c-4bdd-81eb-2fb4e4294232","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-4268328f-5792-4729-a391-ed0a84eb5241","keyframes":{"transform":["translate3d(-125.66372%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":600,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] ACTIVIDAD: ¿La búsqueda fue exitosa? Una vez realizados estas actividades, se preguntará: PASO 2: Búsqueda del ticket de venta original ¿Quien? Gerente o supervisor de tienda ¿Dónde? Sistema XStore ¿Encontró el ticket? SI: Pasa a la actividad 8. NO: Pasa a la actividad 11.

¡Hemos terminado el segundo paso!

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[{"selector":"#anim-213cb3ad-335a-4e4f-9a3e-06ba355486d1","keyframes":[{"offset":0,"transform":"translate3d(0, -349.68074%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.29,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.45,"transform":"translate3d(0, -98.33022408800001%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.61,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.71,"transform":"translate3d(0, -33.429478744%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.8,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.85,"transform":"translate3d(0, -12.553538566%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":0.92,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"},{"offset":0.96,"transform":"translate3d(0, -5.455019544%, 0)","easing":"cubic-bezier(.5, 0, 1, 1)"},{"offset":1,"transform":"translate3d(0, 0%, 0)","easing":"cubic-bezier(0, 0, .5, 1)"}],"delay":0,"duration":600,"fill":"both"}] [{"selector":"#anim-558dfb97-3f9c-4133-91fd-654a8313e274","keyframes":{"opacity":[0,1]},"delay":0,"duration":600,"easing":"cubic-bezier(0.4, 0.4, 0.0, 1)","fill":"both"}] Recuerda que puedes preguntarme sobre este o más procesos interactuando conmigo.

Recordemos:

Búsqueda del ticket de venta original

Paso:

2. Búsqueda del ticket de venta original

3

.

.

4

.

.

5

.

Nota:

6

.

.

.

Nota:

7

.

¡Hemos terminado el segundo paso!