Responsabilities

Key Roles

and

Manager

Plans and organizes schedules, analyzes sales to adjust strategies, and manages team performance. Supervises inventory control and ensures the implementation of safety measures and audits to minimize losses.

Supervisor

Responsible for store opening and closing, supervising sales and customer service, monitoring team performance, and resolving issues. Trains staff, ensures products are well-presented and restocked, and responds quickly to crises following procedures.

Salesperson

Assists and advises customers, suggests products to boost sales, monitors and restocks inventory. Keeps the area organized and actively promotes campaigns and promotions.

Warehouse Staff

Receives, organizes, and checks the quality of merchandise, manages inventory, and prepares orders to restock the sales floor. Keeps the warehouse safe and organized, collaborating with the merchandise flow according to daily needs.

Cashier

Accurately processes payments, handles customer inquiries and complaints, performs daily cash count and closing, promotes loyalty programs, and ensures the secure handling of cash and other payment methods to prevent shortages.

Stay tuned for more microcapsules!