PS01-0140.2

Aplicación práctica del Hypothesis Tree Analysis

Pensemos que una empresa telefónica que ha detectado cancelaciones a la suscripción de sus servicios,

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Para ello, primero necesitan hacer un Hypothesis Tree Analysis.

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1. Definiendo el problema central

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2. Cuestionando el por qué

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3. Desagregando exhaustivamente el problema

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4. Cruzando la información

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